CHARCOAL & SAFFRON SOAP INCLUDES THE FOLLOWING RICH OILS:
60% Organic Shea Butter
Rice Bran Oil
We use these rich oils in our soaps to keep your skin moisturised and healthy by providing all the natural goodness available in these ingredients.
High in Vitamin E
Rich in linoleic & palmitic fatty acids (crucial for good health)
Powerful deep-skin moisturiser
Natural acne treatment
Reduces skin inflammation
Fights signs of aging
Rice Bran Oil:
Rich in omega-3 and omega-9 fatty acids.
Potent gamma oryzanol antioxidant
Reduces wrinkles in mature or fragile skin
Adds lustre to dull skin
Rich in ricinoleic acid, a special form of the omega-9 fatty acid
Antioxidant properties reduce stress and aging
Deep and stable (long-lasting) moisturiser
Extremely rich in Vitamin E
Rich in stable antioxidants for long-term health benefits
Rich in oleic acid & linoleic acid (crucial for good health)
The naturally pleasing and calming aroma
Deep and stable (long-lasting ) moisturiser
Powerful soothing effect on sensitive skin
Promotes wound healing
Antimicrobial properties help fight acne
Destroys free radicals
Rich in antioxidants like Vitamin E, polyphenols, and phytosterols
Penetrates skin for deep cleaning and lasting moisturising effect
Supports soft and gentle exfoliation
Returns, Refund & Shipping Policy
We accept returns. Please contact our customer service team immediately via email to firstname.lastname@example.org based on your eligibility for the following:
1. You changed your mind within 30 days from the date of purchase and wish to request a return.
2. Your product was damaged during transit. You must notify us right away via email to email@example.com
3. You wish to make a warranty claim for any Ultrasonic Aroma Diffuser product you have purchased. (Please see the warranty details tab on the diffuser product page for full details)
This policy applies in addition to other rights and remedies you may have under the Australian Consumer Law or any other law.
You changed your mind and wish to request a return
For change of mind purchases, our returns policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To return your product, please first email us at firstname.lastname@example.org and we will provide you with a return address.
You will be responsible for paying for your own shipping costs for returning your item. The initial shipping costs are non-refundable. If you receive a refund, the cost of the initial shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. This will guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, generally within 2 to 5 business days. We cannot refund your payment to another payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at firstname.lastname@example.org and we will provide you with a return address.
We use Australia Post, Aramex, Allied Express, Toll, Hunter Express, Courier Please and Sendle.
Domestic Shipping (Australia)
⊕ Standard Shipping (Tracking Provided)
All standard national deliveries are expected to be delivered within: (3 to 8 business days VIC) (5 to 10 business days NSW, SA, ACT & QLD) (7 to 14 business days WA, NT & TAS) except for holidays such as Christmas and New Year’s.
⊕ Standard International (Tracking Provided)
⊕ Express International (Tracking Provided)
International deliveries to the USA are expected to be delivered within 21 business days; however, due to COVID-19 restrictions, this time may vary.
Canada and European countries can expect four weeks for delivery.
If you would like a faster service like Fed Ex or UPS, don’t hesitate to get in touch with us for more information by sending an email to email@example.com
Please note your shipping tracking information may take up to 24-48 hours to become available on the courier’s website.
Did you order multiple items?
For faster delivery, if you ordered more than one item, you may receive different tracking numbers as your items may be dispatched from different warehouses. Your order may not all be dispatched together and you may receive multiple deliveries at no additional cost to you.