Do you have a physical shopfront location?

Currently we only offer products for sale through our website. Saffrosol is a 100% Australian e-commerce business with warehouse locations within Queensland and Victoria, Australia.

How long will my order take to be delivered?

Generally, all orders are dispatched from the warehouse within 1-2 Business days. The delivery can take anywhere from 2-5 Business days depending on multiple factors. Either way, once you receive your tracking information you can easily check on the delivery progress of your order.

Will I receive shipping tracking info?

Absolutely! You will receive an email with the shipping tracking numbers the moment your order ships. Please note your tracking may take up to 24 hours to become available on the courier's website. Did you order multiple items? If you ordered more than one item, you may receive different tracking numbers as your items may be dispatched from different warehouses.

Do you offer free shipping?

Yes we do on orders above $99 AUD within Australia and above $299 AUD Worldwide.

Saffrosol

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